There are so many
barriers that brands can encounter at retail. Keeping your brand on top at
retail requires constant and consistent focus, and many brands are turning to
merchandising companies to ease barriers that they encounter at retail. Many
brands, especially smaller brands, don’t have the infrastructure and support to
address barriers that present themselves at retail that can have major
long-term implications.
The top three barriers
that brands encounter at retail that impact their sales and profitability are in-store
merchandising, sales and promotional support, emergency services when things go
wrong, and. Brands simply cannot count on retailers and their employees to
ensure the best representation of their brand in-store. Brands that want to
achieve top sales must ensure that their customers have a consistent experience
with their brand from one retailer to the next, which is why measures must be
but in place to ensure that consistency.
In-store product
demonstrations influence your customers’ buying habits and are your time to
shine, as are brand events, promotions and new product launches. Sufficient
sales support provided to retailers by your brand ensures that your brand is
properly promoted at key retailers. This can pose a logistical challenge to
some brands, especially smaller brands, which is why working with experiential
marketing companies can be particularly helpful for these brands.
Distribution and
merchandising can make or break a brand’s success at retail. Effective
distribution planning ensures that products are in the places that will make
the most positive impact to a brand’s sales. Merchandising can be a huge
barrier because brands rely on retailers to ensure optimal product placement
and that products are always in stock and on the shelves. However, often
products will:
·
Be
displaced
·
Be moved
to a different location in-store where a customer is not conditioned to look
for them, or
·
There may
be times when the product that is on the shelf sells and more product is in the
back but retail staff are pre-occupied with other things, so hours or even days
may go by before the shelf is re-stocked.
This is one barrier
that brands must overcome because if the above occurs it can result in the
customer shifting their loyalty to another brand altogether. Brands turn to
merchandising companies to overcome this barrier because merchandising
companies offer the support and infrastructure to ensure that this doesn’t
happen because they take control of the brand’s merchandising at retail.
There are so many
things that can go wrong with a brand’s products at retail. Merchandising
companies are also able to deal with product pick-up and returns, emergency
product recalls, the relabeling of products, product movement and repair,
display builds, planogram implementation and compliance, and more… Brands face
so many moving variables at retail that merchandising companies are able to
help overcome these challenges affordably.
The effort that
brands make to get into retailers is significant and staying there becomes a constant
undertaking. Investment in sales support, product response and in-store
merchandising is a brand’s best chance at building brand loyalty and
profitability.
For more information
about how merchandising companies are easing barriers that brands are encountering
at retail or for more information about our solutions for brands at retail
please contact Storesupport at 1 (877) 421-5081 or visit www.storesupport.ca
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