The retail
industry, especially the CPG industry, has never been a place where the phrase
“set it and forget it” applies. Continuous change requires strategy in order to
keep up. We are more than halfway through 2013 and in order to keep you up-to-date
we thought it time to give you some advice on how to stay current.
Here is
our list of the top retail marketing trends as we continue into the latter part
of 2013.
Power of a physical presence – just as online shopping has had an impact on bricks and mortar
locations, many online-only retailers are recognizing the power of a physical
presence and setting up shop as a result. This necessitates the demand for
retailers to maintain a high level of customer service in-store and well as the
need for innovative customer attention-grabbing maneuvers.
Generational marketing –
retailers need to be cognizant of the gaps that exist between generations. As
baby boomers, society’s largest group, age, their needs change, and so too does
the need to market to them specifically. Don’t rely solely on things like
social media or mobile marketing – these tactics are often lost on this group.
(But don’t ignore them either – they are critical!)
Cost-cutting measures –
employee cutbacks are no longer the most intelligent business practice as far
as cutting costs. Retailers looking to bring overhead down need to appreciate
the impact that getting rid of employees can have on the bottom line. Too few
employees in-store can mean shelves are not being stocked efficiently, line ups
are far too long, and customers are not getting the assistance they need/want.
Instead of hiring and firing as the market dictates, consider working with a
merchandising company that can offer staffing support only when needed and
avoid the additional costs that accompany this seasonal output.
Print is here to stay –
printed advertisements and displays still remain a very powerful vehicle on the
road to customer attraction. But remember, if a display is static, regulars
will forget it, and it loses its power altogether. Constant change with regard to displays and
planograms is critical in order to stay in the game.
So how can
you achieve your goals by employing these trends to your advantage without
having to increase greatly the time spent on them? Find a merchandising company
that offers a suite of services which includes the things outlined here. That
way you can be sure that trends are being followed correctly.
For more
information about retail marketing trends for 2013 or to find out how a
merchandising company can help you harness their power please contact
Storesupport by calling 1-877-421-5081.
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